Contact Simless
Have a question about our virtual numbers, need assistance with an SMS verification, or want to submit feedback? We are here to help.
Official Correspondent Email
All communications, technical support, and legal requests are handled through our primary email address:
Response time: We review inquiries continuously and typically reply within 24 business hours.
Inquiry Categories
When reaching out to hello@simlessnumber.com, please include relevant context so we can assist you promptly:
- General Support & Number Inquiries: Questions regarding incoming SMS delivery, country availability, or carrier routing.
- Account & Private Rental Billing: Order lookup, top-up assistance, or wallet balance support. Please include your registered account email.
- Country & Service Expansion: Suggestions for new country carrier lines or specific verification services you would like us to support.
- Legal, Terms & Privacy: Data rights requests under GDPR/CCPA or notifications of terms violations.
Quick Self-Help Tips
- Message not appearing? Public numbers are shared; click the “Update Messages” button above the inbox or try a different country number from the sidebar.
- Need guaranteed delivery? For services with strict anti-shared filters (such as banking or WhatsApp), consider renting a private dedicated line from our order page.
- Push Notifications: Download the official Simless mobile app on Android or iOS to get notified automatically the moment your OTP arrives.